Terms ofservice.

By creating a workspace or using the Midline Seven platform and website, you agree to these terms. If you use it on behalf of a company, you confirm you are authorised to bind that company.

We provide a shared inbox for customer messaging channels, with contact, order and delivery tools. Features may change as the product develops, and some features depend on third-party platforms such as Meta.

You are responsible for the activity in your workspace, for keeping credentials secure, and for the people you invite. Tell us promptly if you suspect unauthorised access.

You may connect only Pages, Instagram accounts and WhatsApp numbers that you own or are authorised to manage. You must follow the terms and policies of each channel, including Meta's Platform Terms, the WhatsApp Business Messaging Policy and applicable messaging windows and template rules.

Channel availability, limits and approvals are controlled by the channel provider, not by us.

You must not use the service to send spam or unlawful content, harass people, infringe rights, attempt to breach security, or interfere with the platform. You are responsible for having a lawful basis, including consent where required, to message your customers.

You keep ownership of the content and customer data you bring into the platform. You give us the limited right to process it to provide the service, as described in our Privacy Policy.

Paid plans, where offered, are billed as stated at purchase. Fees are non-refundable unless the law requires otherwise. We will give notice before changing prices.

You can stop using the service at any time. We may suspend or end access if these terms are breached, if the law requires it, or if a connected channel provider withdraws access.

The service is provided as is and as available. We do not guarantee uninterrupted operation or message delivery, which also depends on third-party networks.

To the extent the law allows, our total liability for any claim is limited to the fees you paid in the 3 months before the claim, and we are not liable for indirect or consequential loss.

We may update these terms and will give notice of material changes. Continued use after a change means you accept it.

Questions: hello@midlineseven.com.